The Canadian Pallet Council experienced one of the most successful years in its history. 2006 began on a secure note and continued to develop and evolve as the year progressed. This strong showing for the CPC is due in large part to the invaluable, knowledgeable team of internal and external resources that work on the CPC’s behalf. This positions us with a bright outlook toward the future.

I am pleased to report that the Canadian Pallet Council is firmly placed on a solid, financial footing with operating expenditures matching revenues again in 2006. Membership at year end was 1,352 members, a decrease of 35 members versus 2005, with membership losses due to consolidation, suspensions and resignations being partially offset by 92 new members joining the association. Our goal to provide more value-added service for the CPC membership can be attributed to successfully completing the middle year of our current three year Strategic Plan.

By far the largest project undertaken by the CPC is the development and subsequent execution of the CTSWEB Container Tracking System. This project was developed to improve ease of use of the CPC system and there was no exception to the lofty goals of CTSWEB in 2006, namely: 19 companies implemented CTSWEB bringing the total number of members on the system to 89 with an additional 3 members implementing at year end and 37 companies considering implementation; the CPC significantly improved the infrastructure of the CTSWEB system by bringing on line a back-up duplicate site at Fusepoint in Vancouver in case of a major failure of the primary server site at Allstream in Mississauga; successfully implemented the new CTSWEB Annual User Fee in January to allocate costs for the CTSWEB system to users in an equitable fashion; and developed and implemented a number of upgrades to enhance the performance and functionality of CTSWEB. The training of users is a key success factor for members implementing the CTSWEB system. A significant focus was put on training in 2006 with the CPC holding 7 open training sessions attended by 116 associates and a further 72 associates were trained in managed implementations for a total of 188 associates trained on CTSWEB in 2006. Finally, we completed a major detailed revision of the On-Line Help materials in both English and French.

Another key initiative which the CPC focused efforts on included regular, ongoing communication with both members and potential members. A few examples of this could be viewed through the successful Annual Conference and General Meeting in April, as well as the equally successful regional conferences held in BC, Alberta, Ontario, Quebec and Atlantic Canada. Communication with our membership is key and thus, as in previous years, we published the Year in Review – a comprehensive summary of the CPC’s performance during the year in both English and French – as well as the continuation of the CPC’s Communiqué newsletter which is sent to members five times a year. Another communication initiative we continued for 2006 included 28 customized presentations to the senior management of member companies, perspective members and affiliated trade associations.

To assist with our ongoing efforts to improve the effectiveness and efficiency of the interchange system, the CPC reviewed the latest policies and procedures and further developed recommendations on the Mission Statement, Objectives, Principles and Ideals and Roles and Responsibilities of the major constituent groups of the CPC. We also updated 27 bylaws and received approval from the membership at the April 2006 AGM. In order to increase the quality of the pallet pool, we implemented several changes to the Enhanced pallet repair program and also ran the program for 16 months in order to align it with the calendar year.

The continued success of Canadian Pallet Council is being watched by the global community. In addition, the Boards of both the FCPC and CCGD endorsed the CPC and stated they wholeheartedly support competition for pallet services in Canada. A business case for why the Canadian consumer products industry should support the CPC was also presented to the FCPC Supply Chain Logistics Committee as well as the FCPC Industry Affairs Policy Committee. This truly is an exciting and groundbreaking time to be a part of the Canadian Pallet Council.

The CPC was fortunate to have six new executives join the Board of Directors in 2006 and continues to benefit significantly from the knowledge and experience provided by our diverse Board. I would like to take this time to personally thank our Board of Directors for their valuable time and unwavering commitment to the betterment of the CPC. I look forward to working with the Board and Executive team to establish new milestones and ensure the CPC continues to thrive in 2007.

Belinda Junkin
President and CEO, Canadian Pallet Council